Privacy Policy

respects your privacy and values the relationship we have with you. For this reason, this Privacy Policy outlines the types of personal information we collect, the channels through which we collect it, how we use the information, the choices available to our customers regarding sharing information, and how customers can contact us regarding our privacy practices. We also describe the measures we have taken to protect the information we collect.

Important! does not share or rent information contained in our database to third parties.

1. Information We Collect

We may collect personal information from a variety of sources. This may occur when you make a purchase or register on our online store. More specifically, we may collect the following types of information:

  • Personal and Contact Information: This includes your name, email address, shipping and billing addresses, purchase history, communication history with our customer support team, favorite products, concerns, or any other personal details you choose to provide to us.

  • Transaction Information: Depending on the payment method selected at the time of purchase, we may collect details such as the name used for the payment, card type, part of the card number, or associated account information.

  • Technical Information: We may collect data such as your Internet Protocol (IP) address, login details (excluding passwords), browser type and version, location, time zone, language preferences, operating system, and platform used when accessing our website.

  • Marketing and Communication Preferences: This includes your preferences for receiving marketing communications from us and how you prefer to be contacted.

2. Information You Provide

You may choose to provide personal information to us in various ways, such as when you make a purchase on our online store. The types of personal information you may provide include:

  • Your name, email address, and other contact information.
  • Your billing and shipping address.
  • Your payment details, including your payment method (credit card, debit card, etc.).
  • Any preferences or interests you indicate when communicating with us, such as preferred products or communication methods.

3. How We Use Your Information

The personal information we collect may be used for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, customer service inquiries, or other requests.
  • Personalizing your shopping experience and improving our services.
  • Sending you marketing materials, promotions, or offers (if you have opted in to receive such communications).
  • Complying with legal obligations and protecting our rights.

4. Sharing Your Information

CaliGalaxy does not share, sell, or rent your personal information to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, or email service providers. These third parties are obligated to protect your data and are only permitted to use it to perform services on our behalf.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to collect information about your browsing behavior and help us personalize content, provide targeted ads, and analyze site usage. You can adjust your cookie preferences through your browser settings.

6. Data Security

We take the security of your personal information seriously. We have implemented appropriate physical, technical, and administrative measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or electronic storage method is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Choices

You have certain rights regarding the personal information we collect. You can:

  • Update or correct your personal information.
  • Opt out of receiving marketing communications from us at any time.
  • Request a copy of the personal information we have collected about you.
  • Request that we delete your personal information, subject to applicable laws.

To exercise any of these rights, please contact us using the details provided below.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us:

  • Email: [Insert contact email]
  • Phone: [Insert contact phone number]
  • Address: